If the Washing Machine neither Pumps nor Spins
This might happen if the motor of your washing machine stops running. If that is the case, there is probably something wrong with your motor and you should seek out a home appliance technician who can replace it for you. If the motor is functioning properly, yet the problem persists, there could be other reasons behind it Jennair Appliance Repair.
A most common reason could be a frozen pulley or a broken pump belt on older models. If the problem is with the pulley, you need to detach the pump and pull it out and give it a manual inspection. If the wheel does not rotate freely or appears too stiff, it is time for it to be replaced. Occasionally, the pump belt might be broken or badly worn out, which would cause it to slip and provide no torque to the pulley. However, before you decide to change your pump belt, always make sure that your pump pulley is in solid working condition.
Even if your motor and pump pulley assembly are in order, a defective lid switch can prevent the motor from running and the washer from spinning. Since the washers come with a built in function which prevents the device from running while a lid is open, if the switch that controls this feature becomes stuck, the tubs would never spin. This switch is located near the main door frame of the machine on the inside and you have to open the top or the front (depending upon the type of washing machine) to access it. A defective switch can be replaced on your own; however, an appliance repair technician is more proficient in completing this task.
Pumps Water, but Does Not Spin
This is most likely a case similar to the above where a faulty lid switch is to be blamed. However, if there’s nothing wrong with the switch, you need to check out few other things.
A broken motor coupling is one of the most common reasons for this on newer direct drive washers like Whirlpool and Kenmore washers. Most washers often have cheap plastic and rubber couplers in their motors. It is fixed on the motor shaft opposite to the transmission and may become worn out or broken. The washing machine may also have broken one of its belts. Most washers have one or two belts like older Maytag washers, which connect the motor and the pump to be driven. The clutch could also be worn out, as happens often with washing machines regardless of the manufacture. Hiring a qualified appliance repair technician from a small business such as Appliance Express is advised to troubleshoot a worn out clutch.